Frequently Asked Questions
Find answers to common questions about our products and services
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This may be due to a theme compatibility issue. Please contact the Extendons Support Team, and we will make the app compatible with your store theme.
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This delay can occur due to theme loading behavior. To eliminate this delay, please contact our Support Team, and we will resolve it for you.
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Our app works only within Shopify stores. It does not control or modify pricing data shown on search engines like Google.
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If you are experiencing this issue, please contact the Extendons Support Team. We will assist you with theme-level adjustments.
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This is a theme-related behavior. Please contact our Support Team, and we will make the necessary compatibility fixes.
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Please ensure that the App Block eoshcartquote is added to the Quote page. If the issue persists, contact Extendons Support for assistance.
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Ex Request a Quote Hide Price offers comprehensive features to address merchants' needs. Merchants can hide the Price and Add to Cart buttons for specific products as well as for collections within the store.
The app provides various options to replace them with, including:
- Nothing
- Plain Text
- Image
- Link Button
- Contact Form Button
- Quote Button
This flexibility allows merchants to tailor the display according to their preferences and requirements.
In addition to hiding prices and cart buttons, the app also includes an Add to Quote functionality, empowering merchants to seamlessly manage quote requests directly from their store.
- Customer-based tags (Guest, All) enable "Login to see prices" functionality for guest users.
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Yes from general settings you can customize the text color, background color, and labels for both the submit and cancel buttons. These modifications will be instantly reflected on the Pop-up contact form.
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In App configuration, In contact form tab, Fields can be added with Field Label, Field Type(Input, Text area), Input Type(text, number, email, date, contact number), Order of field and status. To use it, Rule should be set to replace whether price or add to cart button with Contact Form for the product, collection or all.
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Yes. Rules can be applied to: Entire store, Specific collections, Specific products.
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Yes, you can hide and replace the price with the following options:
- None
- Plain Text
- Image
- Link Button
- Contact Form Button
- Quote Button
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Yes, you can hide the add to cart button and the buy it now button. You can also replace it with multiple options like:
- Nothing
- Plain Text
- Image
- Link Button
- Contact Form Button
- Quote Button
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Yes. You can hide prices and Add to Cart functionality for guest users only. Create a rule for Guest users and replace the price with a login link such as “Login to see price”.
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Yes. You can apply hide price rules to specific customers using customer tags.
If this didn't answer your problems, Do contact to our support.
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